RWD#3 is a semi "self-read" district. If you do not have cellular meter, and you can tell by if you have a black disc looking item on the top of your meter lid. When you receive your bill you will read your meter and send it back written in the box next to  "Current Read" with payment. You can also go to the tab on the home page "enter meter reading" and sign into your customer portal with MuniBilling. Click the "Customer Service Tab". After that you will enter the date and the meter reading in the (1)"Request Window" and click (2) "Send Customer Service Request".

 

  1. In order to pay your bill, the customer will either receive a bill or an email bill, that is determined what you have chosen has your preferred way of communication with the district. 
  2. Current meter reading: If you do not understand how to read a meter refer to this link for assistance
    1. If you receive a bill in the mail or email please use the remit stub of bill and check with meter reading or you can pay on-line at our website or have an ACH set up .
    2. Drop payment off in the secure drop box located outside our office. Do not use the postal mailbox at our office. Do not leave payments with our employees at their residence, with spouses or BOD members of the water district.
    3. Walk in "drop off" during our office hours.
  3. We accept cash ,checks ,money orders. We also now accept online payments, walk-in or phone in credit cards, or ACH automatic withdraws. 
  4. If you pay your water bill using E-check, please send us an email with the following information:
    1. Name, account number, meter reading and date. Annotating gallons used on the "memo" section of an E-check does not suffice. Without this info we have to estimate the reading and charge the customer $25.00. E-Mail meter readings to russrwd3@rwisp.com or call the office
  5. Online payment services are available as well